Welcome to La Thea, a Hong Kong-based ecommerce website that specializes in high-quality beauty-care products. Please read these terms and conditions carefully before using our website. By accessing or using our website, you agree to be bound by these terms and conditions.

General Information

1.1 La Thea is an ecommerce website that sells beauty-care products. Our registered office is located at Suite D, 6/F Ho Lee Commercial Building, 38-44 D'Aguilar Street, Central, Hong Kong and our company registration number is 6491706300006237.
1.2 These terms and conditions apply to all users of the website, including but not limited to customers, vendors, and contributors of content.
1.3 We reserve the right to update or modify these terms and conditions at any time without prior notice. Your continued use of the website after any such changes constitutes your acceptance of the new terms and conditions.

Use of the Website

2.1 You may use our website only for lawful purposes and in accordance with these terms and conditions.
2.2 You are prohibited from using our website in any way that could damage or disable our servers or interfere with any other user's access to the website.
2.3 You are responsible for maintaining the confidentiality of your account information and password.

Products and Pricing

3.1 La Thea sells beauty-care products that are of high quality and sourced from reputable suppliers.
3.2 We reserve the right to change the prices of our products at any time without prior notice.
3.3 The prices listed on our website are in Hong Kong dollars and are inclusive of any applicable taxes.

Payment and Delivery

4.1 La Thea accepts payment by credit card, debit card, or PayPal.
4.2 All orders are subject to acceptance by La Thea, and we reserve the right to refuse or cancel any order at any time.
4.3 Delivery of products will be made to the address specified by the customer at the time of placing the order.
4.4 Delivery times may vary depending on the customer's location and the availability of the product. International shipments typically take between 7-21 business days, shipments to Hong Kong and Macau usually take 1-7 days.

Returns and Exchanges

5.1 If you receive a faulty or damaged product, please contact us within 7 days of receiving the product to arrange for a return.
5.2 Returns will only be accepted if the product is in its original condition and packaging.
5.3 We do not accept returns or exchanges on international orders and shipments.

Intellectual Property

6.1 All content on our website, including but not limited to text, images, graphics, logos, and software, is the property of La Thea or its suppliers and is protected by copyright and other intellectual property laws.
6.2 You may not use any content from our website without our prior written consent.

Limitation of Liability

7.1 La Thea shall not be liable for any direct, indirect, incidental, special, or consequential damages arising out of or in connection with the use of our website or the products sold on our website.
7.2 Our liability to you for any damages shall in no event exceed the total amount paid by you for the products purchased on our website.

Governing Law and Jurisdiction

8.1 These terms and conditions shall be governed by and construed in accordance with the laws of Hong Kong.
8.2 Any dispute arising out of or in connection with these terms and conditions shall be subject to the exclusive jurisdiction of the courts of Hong Kong.

Customer Privacy Policy

At La Thea, we are committed to protecting your privacy. This customer privacy policy outlines how we collect, use, and disclose your personal information. 

Information We Collect

9.1 We collect personal information when you create an account, place an order, or subscribe to our newsletter.
9.2 The personal information we collect may include your name, email address, phone number, shipping address, and payment information.
9.3 We may also collect information about your use of our website, such as your IP address and browser type.

How We Use Your Information

10.1 We use your personal information to process your orders and to provide you with information about our products and services.
10.2 We may also use your personal information to improve our website and to personalize your experience.
10.3 We may use your email address to send you promotional offers and newsletters, but you may opt out of these communications at any time.

Disclosure of Your Information

11.1 We do not sell, rent, or share your personal information with third parties for their marketing purposes.
11.2 We may disclose your personal information to our suppliers and service providers who help us to operate our business, but only to the extent necessary to provide their services to us.
11.3 We may also disclose your personal information if required by law or if we believe that such disclosure is necessary to protect our rights or to comply with a court order or legal process.

Security of Your Information

12.1 We use reasonable security measures to protect your personal information from unauthorized access, use, or disclosure.
12.2 However, no security system is completely secure, and we cannot guarantee the security of your personal information.

Your Rights

13.1 You have the right to access and update your personal information at any time.
13.2 You may also request that we delete your personal information, but please note that we may be required to retain certain information for legal or regulatory purposes.
13.3 To exercise your rights, please contact us at info@latheacosmetics.com.

Changes to Our Privacy Policy

14.1 We reserve the right to update or modify this privacy policy at any time without prior notice.
14.2 Your continued use of our website after any such changes constitutes your acceptance of the new privacy policy.

Thank you for choosing La Thea. If you have any questions or concerns about our privacy policy, please contact us at info@latheacosmetics.com.